Policies, Payment, Shipping Info, and Other Important Stuff

Jump to:

Shipping Info | Order Tracking | Returns | Sales Tax


Secure Online Shopping

Official PayPal SealYou can shop online with confidence at Teresa Bernard Oil Paintings. All transactions are handled via PayPal. This will provide our customers with a safe and secure way to purchase their paintings online. Customers are protected 100% against any unauthorized payments from their account.


Purchase Information

Teresa Bernard ArtFor your convenience paintings on this site can only be purchased online using PayPal. You do not have to be a member of PayPal to use this service. All that is required is a credit card. Using PayPal offers a secure method of completing your purchase and it will expedite the shipment of your oil painting.

All paintings on this website are for sale (except where indicated). If you wish to make a purchase, click the “Buy Now” button. Doing so will take you directly to PayPal (a secure website) where you can complete your purchase. If there is no button, please contact us for the price of the painting.



Shipping Information

All paintings are shipped within 3-5 business days via USPS.

USPS-LOGOThe cost of shipping is calculated by the SIZE and weight of the painting. Although it may seem your painting doesn’t weigh that much, often it’s the size that makes the postage more than you think it should be. This is something determined by the USPS.

Please be informed because of the special handling required to insure your painting arrives at your destination undamaged there is a $25-$45 shipping and handling charge per painting. This covers the cost of shipping within the US, special packaging required and insurance. For international shipping and handling, contact us for a quote.


Shipping Insurance

Part of the shipping and handling cost includes insuring your painting against damage during shipment. All paintings shipped out are required to have this insurance. Your painting is one-of-a-kind and cannot easily be replaced should it become damaged or lost during shipment. This insurance protects you and us against any financial loss due to damage in transit.



Order Tracking

order trackingOnce your painting is shipped you will be emailed the tracking information so you can track the whereabouts of your purchase. If you do not receive an email with your tracking info check your junk email box first and then contact us if you still did not receive it.

• Once you receive your order tracking number, click for USPS Order Tracking.

• On rare occasions we will ship via UPS. Click to track your UPS shipment.



Return Policy

All sales are final unless damaged during shipment. You are required to inspect your painting upon arrival for any damage that may have occurred during transit and report back to us immediately so a claim can be submitted.



Sales Tax

Sales tax is charged at the rate of 8.25% for all Texas residents.


Privacy Policy

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Your information is never given away, sold or traded to anyone.

How To Commission A Painting


Please note: Teresa does not do replicas or copy the work of other artists. No exceptions.


Teresa welcomes art commissions of any kind. She will do a custom oil painting just for you of any subject matter, such as:

  • Portraits of loved ones and pets.
  • Places you’ve visited or would like to visit some day. Perhaps you’d like a painting done of your home or family homestead; the house, town, or place where you grew up.
  • Favorite photographs you love and would like a painting done of.
  • Repeat paintings — If you see a painting on this website that you love, but it has already sold or you need it in a different size, Teresa will do repeat paintings of her own work.

Whatever your heart’s desire Teresa can turn it into a painting just for you. See the instructions below on what she will need from you to get your special painting started.


commission artist for hire
Teresa creates works of art for fellow art lovers all over the world. Follow this link to see past work.


How To Commission A Painting

If you have a special painting in mind contact us! Teresa will be happy to do a commission oil painting just for you. All she needs to get started is a good photograph of what you want a painting of and a small non-refundable deposit which is applied toward the total purchase price of your painting. You’ll find her easy to work with and willing to please. Teresa will work hard to give you a painting you’ll love and be proud of.

If you see a painting in Teresa’s gallery that you love, but it has already sold or you would like it in a different size, she will be happy to do a reproduction painting or a similar one of it for you as a commissioned oil painting. Please note, Teresa will only do a reproduction or similar paintings of her own work. She will not copy the work of another artists.

When you are ready to commission Teresa to paint a custom painting just for you, contact us and be sure to include the following information.

Information to include:

  1. What is the approximate size of the painting you have in mind?
  2. What is the subject matter? Be descriptive, or better yet, email a digital photo of what you want a painting of.
  3. If a portrait, how many people/pets in a single painting?
  4. Be sure to include anything else you feel she might need to know.

What Teresa needs from you:

  1. A good clear photo of the subject matter as you want it to appear in your painting. This photo should be one you are completely happy with. If not provide another one you are happy with or be very specific regarding what changes you want made to the subject matter contained within the photo. Please keep in mind Teresa is a realist artist and will create your painting as close to the photo as possible. In other words, she paints what she sees.
  2. Your deposit. This small non-refundable deposit will be applied toward the total purchase price of your painting. Except for portraits of loved ones, you are not obligated to purchase the painting if you are not happy with it, however the deposit is non-refundable. The deposit covers the cost of materials used to begin your painting.
  3. Your patience. This is very important because:
    • You want Teresa to do a good job for you. Although she will work as quickly as possible, please keep in mind your painting won’t happen over night. She will send you updates at various stages of the work to keep you posted on how your painting is coming along.
    • Please remember Teresa works with oil paints and drying time varies with each painting. Once your painting is completed, she will need to wait until it is dry enough to safely package before shipping.
    • You can expect it take a minimum of 6 months (even longer for people portraits) from the time Teresa starts your painting until it is ready for shipping. Your patience will ensure she creates a painting you will be happy with and bring you years of enjoyment.
  4. Don’t take offense is Teresa should turn down your commission. It doesn’t happen very often, but when it does it’s usually because the photo is not suited to making a great painting or she is simply too busy to take on another commission at the moment. Which ever the case, we will let you know. At that time you can try a different photo or wait until Teresa has finished her other commissions and has more time to devote to your painting.

Thank you for considering Teresa as your commission artist.


Copyright Information

Copyright information regarding a Teresa Bernard original oil painting.

copyright of Teresa BernardThe content of this website, as well as, every painting on this site is protected under the copyright protection laws. Teresa reserves all rights and privileges the law allows.

IMPORTANT: Your purchase of a painting only gives you the right to the physical work of art and its enjoyment thereof. Intellectual property and all reproduction rights (whether for profit or otherwise) shall remain the exclusive ownership of Teresa Bernard.